Learning from Past Disruptions, Preparing for Whatever is Next
/“Opportunity is the intersection of luck and preparedness.”
With nearly four decades of experience and perspective, Sandesh Mutha has nuggets of wisdom and advice that can help small businesses prepare for the next major disruption.
“Turn inward first and make sure your employees are doing okay. These things have a real impact on mental health, so it’s important to check in,” he says. “Then you can begin to engage outward. Not with product and service pitches, but with genuine help and support. If you take care of people first – your employees, customers, and partners – sales and revenue will follow.”
Small businesses also need to be attentive and adaptive to increasingly dynamic needs and norms.
“What is relevant today can change tomorrow,” Mutha says. “We’ve seen traditional work models and standards get flipped on their head in a matter of weeks. Who knows what we’ll be adjusting to next?”
About Sandesh
Sandesh Mutha is the Principal of SSP Data and has over 35 years of experience in the industry. To learn more about his work and deep insight into IT and IT solutions, follow his LinkedIn.
